1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2989793222
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, first check your internet connection and ensure a strong signal is present. Wait for the "send OTP" button to be clickable, then click it and wait for the verification code. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If the number has changed, provide your updated KYC (Know Your Customer) details through email to the customer support team to facilitate a smooth account transfer. This will help resolve the issue and grant you access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should then be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This means users can only claim the money they've genuinely earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your KYC details are complete and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's quick and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This variability affects the overall completion time of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone except the account holder. Any winnings earned from using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any problems with your withdrawal request. If the request is failing, rest assured that the funds will be credited to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We offer a diverse range of deposit and withdrawal methods to cater to your preferences, including credit/debit cards, e-wallets, bank transfers, and cryptocurrency options. All transactions are processed with high-level security protocols to ensure the utmost comfort and peace of mind. Our commitment to security is unwavering, with robust measures in place to protect your financial information and transactions. New players are warmly welcomed with generous welcome bonuses, providing a boost to their gaming experience. Meanwhile, loyal members can enjoy thrilling promotions and an extensive VIP program, designed to reward their continued loyalty and engagement. Our VIP program offers exclusive benefits, tailored to meet the unique needs and preferences of our most valued players. From personalized customer support to priority access to new games and events, we go the extra mile to ensure our VIP members feel truly appreciated and valued.
Our services prioritize both security and convenience, providing a range of safe deposit and withdrawal methods for our users. We offer a variety of options to suit different preferences, including credit and debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies for experienced technology users. To ensure a seamless and hassle-free experience, we have implemented multiple layers of security to protect our users' personal and financial information. Our systems are regularly audited and tested to prevent unauthorized access and ensure the integrity of our transactions. In addition to our secure services, we also provide 24/7 customer support to address any questions or concerns our users may have. Our dedicated team is available to assist with any issues or queries, providing prompt and effective solutions to ensure that our users can focus on enjoying their gaming experience without interruption. Whether you're a seasoned gamer or new to online gaming, our commitment to security and customer support ensures that you can feel confident and comfortable using our services. We strive to provide an exceptional experience for all our users, and we're always looking for ways to improve and enhance our services to meet their evolving needs.