1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8366871805
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to authenticate your login. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check and ensure a strong internet connection. If you still don't receive the OTP after clicking send, try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and play smoothly. This update should resolve any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Withdrawals are limited to the earnings from gaming activities, not bonus amounts. This means users can only withdraw the money they've earned, not any complimentary bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and providing all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may experience delays, requiring users to wait up to 24 hours in some cases. This wait time is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus itself cannot be withdrawn, but any profits made while playing with it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it fails there, don't worry, as the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.
Our cutting-edge security measures ensure that your personal and financial information is always protected and safeguarded. We provide support for various deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, offering flexibility and convenience. This allows you to manage your account with ease and make transactions quickly and efficiently. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Our team is trained to provide prompt and professional assistance, ensuring that any issues are resolved quickly and to your satisfaction. This means you can focus on enjoying your gaming experience without any hassle or worry. Our commitment to security and customer support is unwavering, and we strive to provide a seamless and enjoyable experience for all our players. With our advanced security measures and comprehensive support, you can trust that your online gaming experience will be safe, secure, and enjoyable.
We prioritize the user's convenience by offering a range of secure deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies. This ensures that users have a seamless and hassle-free experience when using our platform. Our platform is accessible on both desktop and mobile devices, allowing users to play wherever they are and enjoy a perfect gaming experience. Security is paramount at 1ace, and we employ cutting-edge cryptography technology to protect our users' personal and financial information. This includes advanced encryption methods, secure server connections, and robust firewalls to prevent unauthorized access to our systems. Our team of experts constantly monitors and updates our security measures to ensure that our platform remains secure and trustworthy. By providing a range of convenient payment options and a secure gaming environment, we aim to provide our users with a safe and enjoyable experience. We understand the importance of trust and transparency, and we are committed to maintaining the highest standards of security and integrity in our operations.