1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4639020279
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This process will securely log you in without requiring a password or email. You can now easily access the app using just your mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for the signal to be stable and then click on "send OTP" to receive the verification code. If the code doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once updated, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the funds earned from gaming, excluding bonus amounts. Users cannot withdraw bonus money, only the funds they have earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process, completing in 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring users to wait up to 24 hours. This delay can extend the overall completion time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the funds don't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
In addition to its extensive game selection, 1ace offers exceptional customer support 24 hours a day, 7 days a week, to address any questions or issues you may encounter. Whether you're a seasoned gamer or a newcomer, our generous bonuses and promotions are designed to enhance your gaming experience and increase your chances of winning. Join the 1ace community today and discover why it's the top choice for online casino games.
At 1ace, we understand the importance of seamless transactions, which is why we provide support for a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. This ensures that transactions are both quick and secure. Our user-friendly interface, combined with our 24/7 customer support, guarantees a hassle-free experience for both new and experienced players. In addition, we offer attractive bonuses and promotions designed to enhance your gaming time and increase your chances of winning the jackpot. Join 1ace today and embark on an exciting gaming adventure where entertainment and winning opportunities are just a click away.