1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9167078312
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, ensure your internet connection is stable and strong. Wait for the OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP within the given time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If you've changed numbers, send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device and then download the latest version. Once the update is complete, you should be able to log in and access the app with ease. This should ensure a smooth and trouble-free gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money, and bonus funds cannot be withdrawn. This allows users to cash out their actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completing these steps is a necessary requirement for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, but it can still take anywhere from 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from a bonus to play games, not to withdraw it. The bonus funds cannot be withdrawn, but winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and view your transaction history. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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