1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8954525222
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To access the app, enter your registered mobile number and verify the OTP sent to your phone. This will log you in securely, eliminating the need for a password or email. You can now easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," try waiting for the allotted time before reaching out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app. This should resolve any compatibility problems and allow for a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only allowed for money earned from gaming, and not for bonus amounts. This allows users to redeem their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 3 hours, but the entire duration can range from 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially taking up to 24 hours. This delay is an exception rather than the typical completion time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus in your gaming account and cannot withdraw it. The bonus funds can be used to play games, but the winnings from those games can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and view your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.
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