1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0586974653
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after waiting, you can use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to complete the account transfer. This will facilitate a smooth account migration process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can withdraw the money you've won or earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process between 30 minutes to 3 hours. However, payment processing may be delayed in some instances, resulting in a wait of up to 24 hours. This delay in payment processing can extend the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where your withdrawal request should be processed within 24 hours. If it doesn't appear, you can contact their care centre for assistance.
At 1ace, depositing and withdrawing funds is effortless, with a range of secure options available, including credit cards, electronic wallets, and bank transfers. Our dedicated customer support team is available 24/7, ready to assist you with any questions or issues you may encounter.
We take pride in offering a seamless and user-friendly platform that is accessible across both desktop and mobile devices. Our cutting-edge security measures ensure that your personal information and transactions are kept safe, allowing you to focus on your gaming experience without worrying about a thing. With a wide range of payment options, including credit and debit cards, electronic wallets, and cryptocurrencies, depositing and withdrawing funds is a breeze. Whether you're a casual gamer or a serious enthusiast, our platform is designed to provide a convenient and secure experience that meets your needs.