1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4014127913
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to gain access. This secure and convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, first, ensure a stable internet connection and wait for a strong signal. If you don't receive the One-Time Password (OTP) after clicking send, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, provide your updated KYC (Know Your Customer) details to the customer support via email to transfer your account. This will assist in updating your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to easily access and play the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only eligible for earnings earned from gaming activities, not bonus amounts. This means users can access their earned winnings but not any bonus rewards accumulated through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, including saving your Aadhar card, UPI information, and all bank details. This will ensure a seamless experience. Your cooperation in providing accurate information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is delayed, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
To ensure smooth and secure transactions, 1ace supports a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrencies like Bitcoin. Our robust security measures guarantee that your funds and personal information are always protected. This includes advanced encryption techniques, secure servers, and regular security audits to identify and mitigate potential vulnerabilities. Additionally, our deposit and withdrawal processes are designed to be fast and efficient, allowing you to quickly and easily manage your account. With 1ace, you can trust that your transactions are safe, secure, and hassle-free.
Our services are designed with your convenience in mind. We offer a range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers, ensuring that transactions are quick, secure, and hassle-free. New players can take advantage of our generous welcome bonuses, while loyal customers will be rewarded with exciting promotions and a robust VIP program. Our dedicated customer support team is available 24/7, ready to assist with any questions or issues you may have. Join 1ace today and enter a world of endless entertainment and winning opportunities.