1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7290684257
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to log in securely without needing a password or email. This convenient method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To send the OTP, first, ensure you have a strong internet connection. Wait for a signal and then click on send OTP, allowing sufficient time for it to arrive. If the OTP doesn't arrive, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active phone number. If your number has changed, send your updated KYC details to the customer support team via email to transfer your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app and install it to ensure compatibility and a smooth gaming experience. Once the update is complete, you can log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts collected. This means you can access your earnings from gaming activities, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card information, UPI credentials, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's processes typically take between 30 minutes to 3 hours to complete due to its fast and stable services. However, there may be instances where payment processing is delayed, potentially causing users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can use bonus earnings only for gaming purposes, and they cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history under settings, where you'll see if your withdrawal request is pending. If it's not showing, don't worry, as the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.
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