1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6574499536
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, followed by verifying the One-Time Password (OTP) sent to you. This will authenticate your account without needing a password or email. Once verified, you can easily access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send," try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve the issue and restore access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the app without problems. Once updated, you can proceed to play the app as normal.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds are only from earned gaming revenue, and bonus amounts cannot be withdrawn. Withdrawn money is from the earnings of gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be filled and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payments may occasionally experience delays, requiring a wait of up to 24 hours in such cases. This delay in payment processing can be a minor setback in an otherwise efficient app experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by others. You can withdraw any winnings earned using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
Our state-of-the-art platform ensures a flawless gaming experience on all devices, whether you're using a desktop, tablet, or mobile phone. We understand the importance of convenience and security, which is why we offer a range of reliable deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. Our dedicated customer support team is available 24/7 to assist with any questions or concerns you may have. By joining 1ace, you'll not only gain access to a vast array of online games but also enjoy generous welcome bonuses, continuous promotions, and a loyalty program that rewards you for every bet you place. Our platform is designed to provide an immersive and elegant gaming experience, with your next big win just a click away. At 1ace, we're committed to providing a seamless and secure gaming environment, where you can focus on what matters most - having fun and winning big. With our user-friendly interface and extensive game selection, you'll be able to find something that suits your taste and style. Whether you're a seasoned gambler or just starting out, our platform is designed to cater to your needs and provide an unforgettable gaming experience.
At 1ace, we understand the significance of security and convenience, which is why we provide a range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. All of these options are protected with cutting-edge cryptographic technology, ensuring your transactions are safe and secure. Our dedicated customer support team is available 24/7, seven days a week, to assist with any questions or issues you may encounter. Whether you're having trouble with a deposit or withdrawal, or simply need help navigating our platform, our team is here to provide personalized support and guidance. We recognize that security is a top priority for our users, and we take every precaution to ensure the integrity of your transactions. Our system is designed with multiple layers of protection, including advanced encryption and secure servers, to safeguard your personal and financial information. In addition to our commitment to security, we also prioritize convenience. Our platform is designed to be user-friendly and easy to navigate, with clear instructions and minimal waiting times. We strive to make your experience with us as seamless and hassle-free as possible, so you can focus on what matters most - enjoying the benefits of our services. At 1ace, we're dedicated to providing a secure, convenient, and personalized experience for all our users. If you have any questions or concerns, our support team is always here to help.