1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9611910707
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
Upon opening the app, enter your registered mobile number to initiate the login process. Verify the One-Time Password (OTP) sent to your mobile to successfully log in. This eliminates the need for a password or email login, making the process faster and more convenient.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If the signal is stable, wait for the send OTP option to activate, and then wait again for the OTP to be sent. If you don't receive the OTP, you can reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a seamless account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated version without any problems. This will ensure you have the most up-to-date app and can access its features smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other similar apps. However, note that you cannot withdraw bonus money collected through gaming, only the earnings from actual gameplay. Withdrawn funds are solely based on the money earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, reducing processing times to between 30 minutes and 3 hours. However, payment processing may experience delays, requiring users to wait up to 24 hours for their transactions to be completed. This delay in payment processing can vary from other processes within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned using the bonus can be withdrawn. The bonus itself, however, is not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on a failed withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
In addition to our diverse range of games, 1ace offers generous bonuses and promotions, a dedicated customer support team available 24/7, and a user-friendly interface compatible with mobile and desktop devices. Join us at 1ace today and embark on a gaming adventure filled with infinite possibilities and potential rewards. Our platform is designed to provide a seamless and enjoyable experience, with a wide variety of games to choose from, including slots, table games, and more. Our support team is always available to assist with any questions or concerns, ensuring that you can focus on having fun and winning big. With 1ace, you can play anywhere, anytime, and take advantage of exciting bonuses and promotions to boost your gameplay. So why wait? Sign up now and start exploring the endless possibilities of our gaming world!
We take pride in providing secure and uninterrupted transactions, offering a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our cutting-edge encryption technology ensures that your personal and financial information remains protected at all times. Not only do we utilize the latest advancements in encryption, but we also maintain a robust infrastructure to prevent any potential vulnerabilities. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may encounter. Our team is comprised of knowledgeable and experienced professionals who are committed to providing timely and effective support, ensuring that any concerns or problems are resolved efficiently and to your satisfaction. Whether you need assistance with a transaction, have a question about our services, or require guidance on how to use our platform, our customer support team is always available to help.