1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1640021323
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
First, ensure your internet connection is stable and strong. Wait for a few moments after clicking the "send OTP" button. If you don't receive the OTP within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active number associated with your account. If your account number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without problems. This should get you up and running with the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Only earnings from gaming can be withdrawn, while bonus money cannot be accessed. This means users can only withdraw the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes or up to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours for their transactions to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and ensure your withdrawal request is processing correctly. If the issue persists, funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their customer care centre for assistance.
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