1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7542906308
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection. If you don't receive the OTP after clicking "send," wait for the allotted time to pass and then contact the app's support through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If this number has changed, send your correct KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings cannot be withdrawn, only money earned from gaming can be accessed. This means users can only withdraw funds from their gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth and secure onboarding process. Once completed, you can finalize your registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings made with the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any signs of a failed withdrawal request. If the problem persists, the funds will typically be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from the platform's care centre.
At the heart of 1ace, you'll find an exceptional customer service team available 24 hours a day, 7 days a week, ready to assist with any questions or issues you may have. We offer a range of secure and convenient deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers, ensuring seamless transactions every time. Our commitment to fair play and security is backed by advanced cryptography technologies and rigorous auditing processes, giving you peace of mind as you take advantage of our offers. With us, you can rest assured that your transactions and personal information are protected by the latest security measures.
Experience the thrill of a traditional casino from the comfort of your own home at 1ace, the ultimate online gaming destination. Our innovative platform combines the excitement of a real casino with the convenience of online gaming, offering an unparalleled entertainment experience. Our extensive library of games features hundreds of thrilling options, including classic slots with nostalgic charm, immersive video slots with stunning graphics, and a wide range of table games that cater to all skill levels. Blackjack, roulette, and poker are just a few examples of the many games available, each offering a unique and exciting way to test your luck and strategy. For those seeking an authentic casino experience, our live dealer games offer the ultimate rush. Interact with real dealers in real-time, placing bets and competing against other players in a virtual environment that simulates a traditional casino. The high stakes and fast-paced action create an electrifying atmosphere that's sure to keep you on the edge of your seat. At 1ace, we're committed to providing a safe, secure, and enjoyable gaming experience for all our players. Our platform is designed to be user-friendly, with easy navigation and quick access to all our games. Our customer support team is always available to assist with any questions or issues you may have, ensuring that you can focus on what matters most – winning big!