1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4100103742
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. Once logged in, you'll no longer need a password or email for future access.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. After verifying, click on the 'send OTP' option and wait for the time limit to pass. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any problems. This should allow you to access the app's new features and functions.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. The withdrawn amount can only be from earnings made through gaming activities. Bonus money is not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can be a hindrance in an otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone except the player. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, we believe in generously rewarding our players, offering a wide range of bonuses, promotions, and a loyalty program that ensures every visit is an exciting and rewarding experience. Join us today and elevate your online gaming experience to a new level of emotion and reliability. Welcome to a world where every spin, card deal, and bet is filled with infinite possibilities! Our loyalty program is designed to provide players with a sense of belonging and recognition, offering a variety of benefits and rewards that get better with each visit. From exclusive bonuses and promotions to personalized offers and special treats, our loyalty program is always rewarding and exciting. At 1ace, we understand that loyalty is key to a great gaming experience. That's why we're committed to providing our loyal players with the best possible experience, from our state-of-the-art games to our exceptional customer support. With us, you can be sure of a fun and reliable gaming experience that will keep you coming back for more. So why wait? Join us today and discover a world of endless possibilities, where every spin, card deal, and bet is a chance to win big and have fun. With our generous bonuses, exciting promotions, and loyalty program, you'll be treated like royalty and experience the ultimate in online gaming entertainment.
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