1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2596137751
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, first open the app and enter your registered mobile number. You will then receive an OTP to verify, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive an OTP after clicking send, wait for the allotted time before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To complete the login process, use the same active number. If your number has changed, update your customer support team via email with your correct KYC details to facilitate the account transfer. This will enable you to continue using your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems. This will ensure you're using the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only the earnings from gaming. This means you can redeem only the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI, and bank details for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, resulting in a wait of up to 24 hours. This delay can vary in duration depending on the specific payment processing circumstances.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone except the account owner. The funds earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for further assistance.
1ace is a premier online gaming platform designed to provide an unparalleled and engaging experience for enthusiasts of all levels. Our commitment to excellence is reflected in the diverse array of games, cutting-edge features, and exceptional services we offer to cater to every aspect of your gaming needs. Our extensive library of games is a treasure trove of entertainment, featuring a range of options to suit every taste. Classic slots, such as timeless favorites like Book of Ra and Gonzo's Quest, are available alongside table games like blackjack, roulette, and baccarat. For a more immersive experience, we also offer live dealer games, where you can interact with real dealers and other players in real-time. Video poker enthusiasts will find innovative and challenging variants, including Jacks or Better, Deuces Wild, and All American. Our platform is built on state-of-the-art software, ensuring a seamless and enjoyable gaming experience across all devices, including desktop computers, laptops, mobile phones, and tablets. Whether you're playing on-the-go or from the comfort of your own home, our software guarantees a smooth and lag-free experience.
Managing your funds has never been easier with a range of flexible deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. This convenience is backed by our dedicated customer support team, available 24 hours a day, 7 days a week to assist with any questions or concerns. Whether you need help with depositing funds, withdrawing your money, or resolving any issues that may arise, our team is here to provide guidance and support at your convenience. With our flexible deposit and withdrawal options, you can easily access your funds whenever and wherever you need to, allowing you to manage your finances with ease and confidence.