1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3866562330
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still struggle to receive the OTP, wait for the time to expire before reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This will ensure you have the most up-to-date version and can enjoy playing it smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not for bonus rewards. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait for up to 24 hours. This delay can extend the overall processing time beyond the expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings section and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can reach out to their care centre for assistance.
Our dedicated customer service team is available 24/7, ensuring that you receive swift and professional assistance whenever you need it. This commitment to exceptional service is just one way we strive to improve your overall gaming experience. In addition, we offer thrilling promotions, generous bonuses, and a rewarding loyalty program to keep you engaged and excited. From the moment you join the world of 1ace, you'll discover why we're the top choice for online gaming enthusiasts worldwide. With our unparalleled service and exciting offerings, you'll be able to focus on what matters most - having an unforgettable gaming experience.
Our user-friendly platform ensures a fast and effortless navigation, while our responsive customer support team is available 24/7 to assist you with any questions or concerns. We recognize the significance of secure transactions, which is why 1ace offers a range of reliable deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Your privacy and financial security are our top priorities, and we take every necessary precaution to protect your sensitive information and guarantee a seamless and trustworthy experience.