1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5114782460
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) sent to you. This process replaces the need for a password or email login. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If the issue persists, contact the app's support system through live chat for further assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the updated app. This should fix any problems and provide a seamless gameplay experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. Bonus earnings cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details through this app, which includes saving your Aadhar card, UPI, and bank details. This is necessary for the application process to proceed. Please ensure that all necessary information is accurately saved and submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are designed to be fast and stable, reducing the overall process time to 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay can disrupt the normal processing time, although it is not a typical experience.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes, and not withdraw them. The bonus funds can only be withdrawn as winnings from games played with them. Any money won with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
In addition to our comprehensive services, we also provide 24/7 customer support to promptly resolve any questions or concerns that may arise. Whether you're a new player or an experienced one, we have a range of benefits to offer. New players can take advantage of our generous welcome bonuses and continuous promotions, designed to help you get started and enjoy the excitement of online gaming. Meanwhile, experienced players will appreciate our VIP program, which offers exclusive rewards and benefits tailored to their needs. Join 1ace today and experience the thrill of top-notch online gaming from the comfort of your own home!
At 1ace, making deposits and withdrawals is a seamless process, offering a wide range of options to suit your needs. You can use credit cards, e-wallets, and cryptocurrencies, all processed quickly and securely. Our dedicated customer support team is available 24/7, providing assistance whenever you need it, ensuring a smooth and enjoyable gaming experience from start to finish. Our state-of-the-art security measures protect your transactions and personal data, giving you peace of mind as you play. With multiple payment methods at your disposal, you can choose the one that best suits your preferences. Whether you're a seasoned player or new to the world of online gaming, 1ace has got you covered. Join us today and discover a world of excitement and rewards at your fingertips. Our platform is designed to provide an immersive and engaging experience, with a wide range of games and features to keep you entertained. With our commitment to customer satisfaction, you can trust that your needs will be met and your experience will be top-notch. So why wait? Sign up now and start exploring the thrill of online gaming with 1ace.