1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0507980288
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email verification. This convenient method allows for a quick and easy login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. Wait for the "send OTP" option to be clicked, then wait for the allotted time for the OTP to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, verify your identity by sending your KYC (Know Your Customer) details to the customer support via email. This will assist in transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should fix any problems and allow you to play without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw the bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must submit your KYC details in the app, including saving your Aadhar card, UPI ID, and bank account information. This will ensure that your account is fully verified and set up. Please ensure all necessary details are accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is a temporary exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself, however, remains separate from the withdrawable winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry - the money should be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
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