1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1786230874
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number, which will securely log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to ensure a smooth process. After establishing a stable connection, click on "send OTP" and wait for the code to be sent. If you don't receive the OTP within the given time, you can contact the app's support system using live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system for assistance. This will help transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This should allow you to log in and play the updated app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings cannot be withdrawn, only the money earned from gaming activities. This allows users to withdraw their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC (Know Your Customer) details through this app, which includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payments are delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone except the player. It can be withdrawn as real money, but only after it's been earned by playing games with the bonus amount. This means you can convert the bonus earnings to real money and withdraw them.
Q5: Withdraw failed, money did not come, what should I do?
To check on a withdrawal issue, first navigate to the settings and review your transaction history. If your withdrawal request fails there, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
With a wide range of payment methods, depositing and withdrawing funds is easy and convenient. We accept payments by credit/debit card, electronic wallets, bank transfers, and cryptocurrencies. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or issues that may arise, ensuring a smooth and pleasant experience at every step. Whether you're making a deposit or withdrawal, our team is always ready to help, providing prompt and effective solutions to any problems that may occur. With our comprehensive support system, you can focus on your financial activities without worrying about any technical issues.
To ensure a seamless and enjoyable experience, 1ace provides a range of secure deposit and withdrawal methods, guaranteeing that your funds are always managed quickly and safely. We accept major credit and debit cards, electronic wallets, bank transfers, and even cryptocurrency options to accommodate your convenience. In addition, our customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or concerns you may have. Whether you need help with a transaction or simply have a query, our dedicated team is always available to provide guidance and support.