1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3615233458
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your number to complete the login process. This method allows you to access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still encounter issues, click 'send OTP' and wait for the verification code. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to our customer support team via email, which will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming, not including bonus money. You can only withdraw earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payments can sometimes be delayed, requiring a wait of up to 24 hours. This delay may impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means you can use the bonus earnings to continue playing, but not to access the original bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot, check your withdrawal request in the settings and transaction history. If the issue persists, don't worry as the funds will usually be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
To ensure a flawless experience, 1ace offers a range of secure payment methods for deposits and withdrawals, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrency options. Our high-level security protocols protect your transactions and personal information, giving you peace of mind while you play.
At 1ace, we prioritize convenience and security above all else. Our platform offers a range of deposit and withdrawal methods, including credit and debit cards, as well as electronic wallets such as PayPal and Skrill, ensuring quick and uninterrupted transactions. We also provide robust customer support available 24/7, accessible through live chat, email, and phone, always ready to assist with any questions or issues you may have. In addition, we offer regular promotions, generous bonuses, and a user-friendly interface designed to provide an exceptional gaming experience. Our platform is built with the player in mind, offering a seamless and enjoyable experience from start to finish. Whether you're a seasoned gamer or just starting out, we invite you to join us today and start having fun. Our dedicated team is committed to providing an unparalleled level of service, ensuring that your gaming experience is always top-notch. So why wait? Sign up now and discover a world of excitement and entertainment with 1ace!