1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5881454994
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone to complete the login process. Once done, you can log in easily without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still encounter issues, click 'send OTP' and wait for the specified time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, send your KYC details to the customer support via email to facilitate a smooth account transfer. This will help update your account with the correct information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to access the updated features. Once installed, you can easily log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming money, and bonus money cannot be withdrawn. This means you can redeem your winnings, but not any bonus credits or rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and adding your bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours in some cases. This delay may be due to the payment processing time, which can add extra time to the overall completion process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
With effortless navigation and a user-friendly interface, you can focus on the excitement of the game without any distractions. Our cutting-edge security measures ensure your safety and privacy, so you can play with peace of mind. At 1ace, we recognize the importance of flexibility in financial transactions, which is why we offer support for a wide range of deposit and withdrawal methods. This includes credit and debit cards, electronic wallets such as PayPal and Skrill, as well as cryptocurrencies. With so many options available, you can choose the method that best suits your needs and preferences. Whether you're a seasoned gamer or a newcomer, our platform is designed to provide a seamless and convenient experience.
Security and convenience are top priorities in our operations, and we offer a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, ensuring seamless transactions regardless of your preferred payment method. Our cutting-edge technology ensures a secure and fair gaming environment, providing you with peace of mind as you explore our diverse range of games. But we're more than just a gaming platform - we're committed to providing exceptional customer support, available 24/7, 365 days a year. Our dedicated team is always ready to assist you with any questions or concerns you may have. Additionally, we offer attractive promotions and loyalty programs designed to reward and engage our players, ensuring that every user feels valued and appreciated. At 1ace, we believe that a great gaming experience is built on a foundation of trust, security, and convenience. That's why we've designed our platform with the latest technology to provide a seamless and enjoyable experience for all our players. Whether you're a seasoned gambler or just looking to try your luck, we invite you to join us and discover the ultimate online casino adventure.