1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3334919552
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP that's sent to your number, and you'll be logged in without needing a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for the OTP to be sent. If the OTP doesn't arrive within the specified time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active number first. If it has changed, submit your updated KYC details to customer support via email to assist with the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any issues. This update will provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than in other similar apps. Withdrawals can only be made for earned game money, with bonus funds not eligible for withdrawal. This means you can only cash out the money you've won through gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details. A fully updated profile is necessary for further actions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This delay in payment processing is an exception to the app's generally efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. However, any winnings earned while playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but any profits made from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, the money should be added to your wallet account within 24 hours. If it still doesn't arrive, you can contact their care centre for assistance.
At 1ace, we are committed to providing an unparalleled online casino experience with dedicated customer support available 24 hours a day. Our team is dedicated to ensuring that every aspect of your gaming journey is both engaging and rewarding. To further enhance your experience, we offer attractive bonuses and promotions that will keep you coming back for more. With 1ace, you can enjoy endless entertainment at your fingertips. Our user-friendly platform is designed to provide a seamless and enjoyable gaming experience, with a vast array of thrilling games to choose from. Whether you're a seasoned pro or a newcomer to the world of online casinos, we have something for everyone. Join us today and discover a world of limitless entertainment, where the fun never stops. Our friendly and knowledgeable customer support team is always available to assist you, ensuring that your gaming experience is hassle-free and enjoyable. So why wait? Sign up today and start enjoying the ultimate online casino experience with 1ace!
At 1ace, we prioritize your convenience and security above all else. Our platform supports a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring fast and secure transactions. With our cutting-edge encryption technology, you can enjoy peace of mind knowing that your personal and financial information is protected. Our commitment to security is unwavering, and we employ the most advanced measures to safeguard your data and transactions. From the moment you log in to our platform, you can rest assured that your information is encrypted and protected from unauthorized access. Our team of experts is dedicated to monitoring and updating our systems to ensure that you can trust us with your financial information. In addition to our robust security measures, we also offer a user-friendly interface that makes it easy to navigate and manage your accounts. Whether you're depositing, withdrawing, or simply tracking your transactions, you'll find that our platform is designed with your convenience in mind. At 1ace, we understand the importance of trust in online transactions, and we're dedicated to building a reputation for reliability and security. With our platform, you can focus on what matters most – enjoying the benefits of online transactions without worrying about the safety of your information.