1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3463781583
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your number. This will securely authenticate you and you'll no longer need a password or email login. You can easily log in using this convenient and secure method.
Q2: What should I do if I am not getting OTP?
To proceed, verify your internet connection and wait for a strong signal to appear. If you don't receive an OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active phone number associated with your account. If the number has changed, send your updated KYC (Know Your Customer) documents to the customer support team via email to facilitate the transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This should update the app to its new version and allow you to access its features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other gaming apps. Withdrawals are only allowed for money earned through gaming activities, not bonus rewards. This means users can't withdraw bonus money, only the cash they've won from playing.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are fully submitted and saved in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be occasional delays in payment processing, which can take up to 24 hours to resolve. This delay can extend the overall completion time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
With our reliable and diversified range of payment methods, depositing and withdrawing funds is a breeze. You can use credit/debit cards, electronic wallets, and bank transfers to make transactions with ease. Our dedicated customer support team is available 24/7, ensuring that assistance is always just a call away. We take pride in offering attractive bonuses, loyalty rewards, and regular promotions that make 1ace more than just a gaming platform - it's a community that thrives. Our members can look forward to endless entertainment and big wins, all in a safe and secure environment. Join us today at 1ace, where the excitement never ends and the possibilities are endless. With a reputation for fairness, transparency, and exceptional customer service, we invite you to experience the ultimate gaming experience with us. Whether you're a seasoned pro or a newcomer to the world of online gaming, we have something for everyone. So why wait? Sign up now and start your journey to victory!
At 1ace, player satisfaction is our top priority. To ensure this, we provide 24/7 customer support, available to assist you at any time. Additionally, we offer a loyalty program that rewards our players for their continuous gaming, providing a sense of accomplishment and motivation to keep playing. Our loyalty program is designed to recognize and reward our most dedicated players, offering exclusive benefits and perks that enhance their gaming experience. Whether you're a casual player or a seasoned veteran, our loyalty program has something for everyone. By joining 1ace today, you'll gain access to a world of endless entertainment and exceptional rewards. Our games are designed to provide a thrilling experience, with engaging gameplay, stunning graphics, and a sense of excitement that will keep you coming back for more. So why wait? Join 1ace now and start enjoying the ultimate gaming experience. With our 24/7 customer support and loyalty program, you'll never be alone in your gaming journey. We're committed to providing an exceptional experience for all our players, and we can't wait to welcome you to our community.