1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5901311701
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal and then click on send OTP, allowing sufficient time for the code to arrive. If you don't receive the OTP, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details via email to our customer support team to assist with account transfer. This will help resolve any issues and shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once installed, you can enjoy the new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've earned by playing games, not any bonus rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a swift process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming and cannot withdraw them. The bonus funds earned through gameplay can be withdrawn, but not the bonus itself. This means you can access the rewards you earn from gaming with the bonus, just not the bonus money directly.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
In addition to our exceptional variety of games, we offer live dealer games that bring the authentic casino atmosphere directly to your screen. Our 24-hour customer support team is always available to assist you, ensuring a seamless and enjoyable gaming experience at 1ace. Join us today and take advantage of thrilling promotions, bonuses, and a loyalty program designed to maximize your entertainment and rewards. Welcome to 1ace, where every spin, deal, and launch brings you closer to the paradise of the jackpot!
To enhance your gaming experience, we offer a diverse range of deposit and withdrawal methods, ensuring quick and secure transactions. From traditional credit and debit cards to electronic wallets and modern cryptocurrencies, you can choose the option that best suits your needs. Our dedicated customer support team is available 24/7, ready to address any questions or concerns, guaranteeing a seamless and enjoyable gaming experience. Our platform is designed to provide a hassle-free experience, allowing you to focus on what matters most - having fun and winning big! With our fast and secure payment processing, you can get started in no time. Our team is committed to providing exceptional customer service, ensuring that any issues are resolved promptly and efficiently. At 1ace, we understand the importance of a safe and secure gaming environment. That's why we employ the latest technology and security measures to protect your personal and financial information. Our team is dedicated to maintaining the highest standards of integrity and fairness, ensuring that all games are played with transparency and accountability. Join 1ace today and step into a world where excitement, safety, and exceptional rewards await you at every turn! Our platform is designed to provide a unique and thrilling experience, with new and exciting games being added regularly. With our generous rewards program, you can earn points and redeem them for prizes, bonuses, and other exciting rewards. At 1ace, we are committed to providing an unparalleled gaming experience that exceeds your expectations. Our team is dedicated to ensuring that you have a fun and memorable experience, with our friendly and knowledgeable support team available to assist you every step of the way. So why wait? Join 1ace today and start your journey to a world of excitement and adventure!