1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4904302563
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which will authenticate your login. Once verified, you can access your account without needing a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Click the "send OTP" button and wait for the verification code to arrive. If you don't receive the OTP within the designated time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, please send your KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To continue playing the app, you'll need to uninstall it from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and start playing. This should resolve any issues and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. This means users can access their winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay is a rare exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
At 1ace, we're committed to providing a comprehensive entertainment hub that goes beyond just games. Join us today and take advantage of our generous welcome bonuses, ongoing promotions, and loyalty rewards designed to keep the excitement and rewards coming your way!
At 1ace, we don't just offer thrilling games and secure transactions, we also provide unparalleled customer support. Our dedicated team of support specialists is available 24/7 to assist you with any questions or issues you may encounter. Whether you're experiencing technical difficulties, need help with a game, or simply have a query about our services, we're here to help. Our customer support team is committed to providing exceptional service, ensuring that you have a seamless and enjoyable experience at 1ace. We understand the importance of timely and effective assistance, which is why we're always available to respond to your needs. As you join us at 1ace, you can expect to receive a level of service that's unmatched in the industry. Our team is passionate about delivering top-notch support, and we're dedicated to ensuring that your gaming experience is nothing short of exceptional. With our around-the-clock support, you can rest assured that any concerns or issues you may have will be addressed promptly and efficiently. At 1ace, we're committed to providing a unique combination of entertainment and service excellence. Our games are designed to thrill and engage, and our customer support team is dedicated to ensuring that you have everything you need to enjoy your gaming experience. So why wait? Join us at 1ace today and start your gaming adventure, knowing that you're in good hands!