1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6541295521
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verifying the OTP will complete the login process, eliminating the need for a password or email login. This easy method allows for seamless access to the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you still can't receive the OTP, you can try again by clicking send. If the issue persists, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher minimum amount compared to other apps. However, you can only withdraw the money earned from gaming activities, excluding any bonus amounts. This means that bonus money cannot be withdrawn, only the funds won through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and bank account information. This is a necessary step to ensure a smooth and secure experience. Saving this information will allow you to access and utilize the app's features efficiently.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, occasional delays can occur with payments, resulting in wait times of up to 24 hours. This variation in processing times is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request has been processed. If not, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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