1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 7091466180
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Then, verify the One-Time Password (OTP) sent to your phone to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP after waiting, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and enjoy the updated app. This should resolve any compatibility problems and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can only access the funds you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the payment to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus earnings themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our user-friendly interface ensures a seamless navigation experience, whether you access it from your desktop or mobile device. Above all, security is paramount at 1ace, and our advanced protocols of encryption guarantee that your personal and financial information remains protected. We offer flexible deposit and withdrawal options, including credit/debit cards, bank transfers, and popular e-wallets, to ensure smooth and hassle-free transactions.
In addition to our exceptional variety of games, we offer live dealer games that bring the authentic casino atmosphere directly to your screen. Our 24-hour customer support team is always available to assist you, ensuring a seamless and enjoyable gaming experience at 1ace. Join us today and take advantage of thrilling promotions, bonuses, and a loyalty program designed to maximize your entertainment and rewards. Welcome to 1ace, where every spin, deal, and launch brings you closer to the paradise of the jackpot!