1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5663328937
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To receive the OTP, check your internet connection for a strong signal, then click on "send OTP" and wait. If the OTP doesn't arrive within the specified time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and play the updated app without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming funds and not from bonus amounts collected. This means users can access their winnings, but not the bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time, affecting the user's experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. Any winnings from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
1ace is a leading online gaming platform that provides a comprehensive and engaging experience for gamers of all levels. Our platform is designed to cater to diverse player preferences, offering a vast selection of games that range from classic and nostalgic titles to modern and innovative ones. Our collection of games includes an extensive range of slots, from classic reels to cutting-edge video slots, each with its unique features, bonus rounds, and payouts. We also feature progressive jackpots that offer life-changing sums of money, providing players with a thrilling opportunity to win big. In addition to our slots selection, we offer a variety of table games that simulate the excitement of a real casino. Our table games portfolio includes popular titles like blackjack and roulette, which are loved by gamers worldwide. These games are designed to provide a realistic and immersive experience, with realistic graphics and sounds that transport players to a virtual casino. For those seeking a more authentic and social gaming experience, our live dealer games offer a unique opportunity to interact with real dealers and other players in real-time. This feature allows players to enjoy the excitement of a real casino from the comfort of their own homes, with the added benefit of being able to chat with other players and participate in live chat sessions. At 1ace, we strive to provide a seamless and enjoyable gaming experience for all our players. Our platform is designed to be user-friendly, with easy access to our games, clear game instructions, and a secure and reliable payment system. We are committed to providing the best possible experience for our players, and we are constantly working to improve and expand our game offerings to meet the evolving needs and preferences of the gaming community.
What sets 1ace apart is our unwavering commitment to exceptional customer service, available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Additionally, we offer attractive promotions and bonuses, increasing your chances of winning big and adding an extra layer of excitement to your gaming experience. Join 1ace today and embark on an unparalleled online casino adventure, where the thrill of the game meets the promise of substantial rewards. Our dedicated team is always ready to help, ensuring a seamless and enjoyable experience for all players. Whether you're a seasoned veteran or a newcomer to the world of online casinos, we invite you to experience the difference for yourself and discover why 1ace is the go-to destination for online gaming enthusiasts.