1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7393925737
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code, also known as an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send OTP, first, ensure your internet connection is strong and stable. Wait for a few seconds until the signal is secure, then click on send OTP. If you still don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If you've changed numbers, provide your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the outdated app from your device. Then, download the latest version, which should resolve any issues and allow for seamless login. Once updated, you can log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for money earned through gaming, not bonus funds. Users cannot withdraw bonus amounts, only the money they have earned by playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can take as little as 30 minutes. However, occasional delays may occur, resulting in longer wait times. In some cases, payment processing can be delayed by up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn for personal use. You can, however, withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.
At the heart of everything we do is a deep commitment to customer satisfaction. That's why we offer comprehensive customer support 24 hours a day, 7 days a week, through multiple channels including live chat, email, and phone. Our dedicated team is always available to assist with any questions or concerns you may have, ensuring a seamless and enjoyable experience at our online casino. At 1ace, we're dedicated to providing an unparalleled online casino experience, where excitement and reliability go hand in hand. We strive to create an environment that's both thrilling and trustworthy, where players can feel confident in their gaming experience. Our goal is to provide a fun and engaging atmosphere that makes every player feel like a winner. Join us today and discover the thrill of winning big!
At 1ace, we are committed to providing a secure and user-friendly platform. Our state-of-the-art encryption protects your personal information, ensuring that your data is safeguarded from unauthorized access. Meanwhile, our 24/7 customer support ensures that help is always just a click away. Whether you have a question, concern, or need assistance with a particular issue, our dedicated team is available to provide prompt and effective support. To make our platform even more appealing, we offer a range of generous bonuses and promotions to new users. These incentives are designed to help you get started with your online experience and provide a boost to your activities. From welcome packages to special offers and rewards, we have a variety of benefits that can help you make the most of your time on our platform.