1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2371910456
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. Click send OTP and wait, and if the OTP doesn't arrive within the time limit, use the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active number. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve any issues and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should resolve any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings obtained through gaming, not for bonus amounts. This means users can access their earned gaming revenue, but not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI information, and bank details. This is a mandatory requirement. By doing so, you will ensure a smooth and secure experience in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a longer wait time of up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player who earned them. Earnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where your withdrawal request should be reflected. If it doesn't show up, don't worry, the money will likely be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
Our user-friendly interface ensures a seamless navigation experience, while robust security measures guarantee that your personal and financial information remains secure. We provide support for a range of deposit and withdrawal methods, including credit cards, electronic wallets, and even cryptocurrencies, to ensure that transactions are fast, secure, and convenient. Additionally, our dedicated customer support team is available 24/7, ready to assist with any questions or issues you may have, ensuring that your gaming experience remains calm and enjoyable. With our comprehensive support system in place, you can focus on what matters most - having a great time playing your favorite games.
At 1ace, we believe in generously rewarding our players. Take advantage of our attractive welcome bonuses, regular promotions, and personalized loyalty programs to maximize your entertainment and chances of winning. Join us today and embark on an exciting journey in the world of online gaming, where excitement and rewards await every step of the way. Our dedicated team is committed to providing an unparalleled gaming experience, with a focus on fairness, transparency, and exceptional customer service. Whether you're a seasoned player or just starting out, we offer a wide range of games and features to suit your preferences and style. From classic slots to thrilling table games, our vast library of games is designed to provide endless hours of entertainment and excitement. With our generous rewards and promotions, you'll be motivated to keep playing and exploring new games.