1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7555783531
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first, check your internet connection for a strong signal. If you receive a prompt to send an OTP, wait for a few moments before clicking to send it, and if the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will enable you to access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, which should resolve the problem. This should allow you to easily log in and play the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming, and bonus money cannot be withdrawn. This means you can only access and withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process payments within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This delay can occur when processing payments through the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used in gaming activities and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see why your withdrawal request is failing. If it's pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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