1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7268819815
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Validate the OTP sent to your number to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection to ensure a strong signal. If you still don't receive an OTP, try clicking on send OTP again. If the problem persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active account number. If your account number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app. Once installed, you should be able to play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amounts received. The bonus money remains non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI information, and all bank details. This is a mandatory step for further use. All required information must be accurately entered and verified.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but it can take as little as 30 minutes. However, payment processing may be delayed, requiring users to wait up to 24 hours for it to be finalized. This delay can extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll find information about your withdrawal request. If the problem persists, the funds should be added to your wallet account within 24 hours. If this doesn't occur, you can contact their care centre for assistance.
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