1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3054617099
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the code to securely log in without needing a password or email. This streamlined process allows for easy and convenient access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection to ensure a strong signal is available. If you still don't receive the OTP after clicking "send", wait for the specified time before reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow for a smooth login and gameplay experience. This update should resolve any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only money earned from gaming can be withdrawn, not bonus amounts. This means users can cash out their winnings, but not any promotional or bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI, and all relevant bank details. This ensures a secure and seamless registration process. Ensure all necessary information is accurately entered to avoid any delays.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking anywhere from 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus itself is not withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To check on your transaction, go to the settings and review your withdrawal history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can seek assistance from their customer care centre.
Our platform, 1ace, takes great pride in its friendly navigation and cutting-edge security measures, ensuring a safe and uninterrupted gaming environment for all users. We understand the importance of convenience and flexibility, which is why we offer a wide range of deposit and withdrawal methods, including major credit cards, e-wallets, and cryptocurrency options, catering to the diverse preferences of our players. At 1ace, customer satisfaction is our top priority. We are committed to providing exceptional support to our players, and our dedicated team is available 24/7 to address any questions or concerns they may have. Whether it's a query about a game, a technical issue, or a withdrawal concern, our support team is always ready to lend a helping hand. Our platform is designed to be user-friendly and accessible, with a focus on providing a seamless gaming experience. We believe that a secure and enjoyable gaming environment is essential for building trust and loyalty with our players, and we are constantly working to improve and enhance our services to meet their evolving needs.
At 1ace, we prioritize your convenience and security by offering a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our state-of-the-art encryption ensures that your transactions are secure and seamless. You can have peace of mind knowing that your financial information is protected and your transactions are processed quickly and efficiently. In addition, our customer support team is available 24/7, 365 days a year, to provide you with rapid and friendly assistance. Whether you have a question about a deposit, withdrawal, or game rules, our team is here to help. We understand that your gaming experience is important to you, and we strive to make it as smooth and enjoyable as possible. Our commitment to your security and customer satisfaction is unwavering. We employ the latest technology and security protocols to prevent unauthorized access to your account and protect your personal and financial information. Our team is constantly monitoring and updating our systems to ensure that your experience is secure and hassle-free. At 1ace, we value your trust and loyalty. We are dedicated to providing you with a gaming experience that is both entertaining and secure. Whether you are a seasoned player or new to online gaming, we invite you to join our community and experience the thrill of gaming in a safe and secure environment.