1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8351709858
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify to complete the login process. This method eliminates the need for a password or email login. You can now easily log in using your registered mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To check your internet connection, wait for a strong signal to appear. If you still don't receive the OTP, try clicking on "send OTP" again and wait for the given time to pass. If you're still unable to receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve any issues and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device. Download the latest version of the app and it should be functioning properly. You can then log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus funds are not withdrawable, and only earnings from gaming activities can be withdrawn. This means users can only access the money they've earned from playing games, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occur, resulting in a wait time of up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history, where your withdrawal request should be processed within 24 hours if it's failing. If the funds aren't added to your wallet account, you can contact the care centre for assistance.
Join 1ace today and take advantage of our generous welcome bonuses, loyalty rewards, and regular promotions. With state-of-the-art security measures, a wide range of entertainment options, and exceptional customer service, 1ace is your ultimate online casino destination. Immerse yourself in the excitement and let the games begin! Experience the thrill of playing at 1ace, where you'll find a vast array of games to suit every taste and preference. From classic slots to table games, video poker, and live dealer options, our diverse portfolio is sure to keep you entertained for hours on end. Plus, with new games being added regularly, you'll always find something fresh and exciting to look forward to. But that's not all - at 1ace, we're committed to providing a secure and trustworthy environment for all our players. Our advanced security measures ensure that your personal and financial information is protected at all times, so you can play with confidence and peace of mind. And as a valued player, you'll also enjoy a range of rewards and benefits, including welcome bonuses, loyalty points, and exclusive promotions. Our loyalty program is designed to thank you for your continued support and loyalty, with rewards that get better and better the more you play. So why wait? Join 1ace today and discover a world of entertainment, excitement, and rewards. With our exceptional customer service team always available to help, you can be sure of a seamless and enjoyable gaming experience. So grab your lucky charm and get ready to win big - the excitement is just a click away!
We recognize the significance of secure and uninterrupted transactions, and as such, we provide support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and even cryptocurrency options. Our platform is reinforced with cutting-edge encryption technology to ensure that your personal information and financial transactions remain safeguarded at all times. With a variety of secure payment methods, you can rest assured that your transactions are protected and efficient. Whether you prefer to use a credit card, a digital wallet, or transfer funds directly from your bank account, we have you covered. Our platform is designed to be user-friendly and accessible, allowing you to easily initiate and manage your transactions with confidence. Moreover, our commitment to security is unwavering. We employ advanced encryption protocols to safeguard your personal and financial information, ensuring that it remains confidential and protected from unauthorized access. Our technology is constantly updated to stay ahead of emerging threats, providing you with a secure and trustworthy environment for your transactions. Our dedication to security and convenience is reflected in our commitment to transparency. We clearly outline our terms and conditions, as well as our security measures, to provide you with a complete understanding of how your information is handled. With us, you can trust that your transactions are secure, efficient, and compliant with industry standards.