1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2483514441
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in to the app, enter your registered mobile number and verify the OTP (One-Time Password) sent to your phone. This secure method eliminates the need for a password or email login. You can now easily access the app without additional login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your phone number has changed, try logging in with the new number. Alternatively, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and get your account up to date.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can access your hard-earned winnings, but not any free rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app, including saving your Aadhaar card, UPI, and bank details. This will ensure a smooth verification process. Having all required information saved in the app will facilitate further steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, but some users may experience delays with payment processing. In these cases, payments may be delayed by up to 24 hours. This can add to the overall processing time for users affected by payment delays.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus for gaming purposes, not for withdrawal by others. The bonus funds can be used to earn more money, which can then be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
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