1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9659645975
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click 'send OTP' and wait for the allotted time to expire. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, send your updated KYC details to customer support via email to assist with account transfer. This will help facilitate the transition to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts. This means you can cash out your winnings, but not any bonus rewards you may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, which includes saving your Aadhaar card, UPI, and all relevant bank details. This information is mandatory for the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is not related to the app's processing speed, but rather a separate issue with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If the issue persists, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
At the core of our mission is the satisfaction of our customers. That's why we have a dedicated support team available 24 hours a day, 7 days a week to assist with any questions or issues that may arise. Our goal is to provide a seamless and enjoyable experience for our players, and we're committed to doing so in a timely and efficient manner. Join 1ace today and embark on an unparalleled online casino experience that promises excitement, reliability, and rewards at every turn! Our platform is designed to provide a thrilling gaming environment that's accessible from anywhere, at any time. With a wide range of games to choose from, you'll never be bored or lacking in entertainment options. Our dedicated support team is always here to help, whether you need assistance with registration, have questions about a specific game, or need guidance on how to make the most of your gaming experience. We're passionate about providing exceptional customer service and ensuring that your time with us is nothing short of exceptional. So why wait? Sign up with 1ace today and discover a world of online gaming excitement that's unmatched anywhere else. With our commitment to customer satisfaction and our dedicated team of support experts, you can be sure that your experience will be nothing short of unforgettable.
Our platform is designed for seamless use on both desktop and mobile devices, allowing for perfect gaming experiences at any time and in any location. We take pride in providing a safe and welcoming environment, with advanced cryptographic technology protecting your personal and financial information. This ensures that you can enjoy your gaming experience without worrying about the security of your sensitive data. With our platform, you can access a wide range of games, play with friends and family, and engage in online multiplayer sessions with ease and confidence, all while knowing that your information is safeguarded.