1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1945517717
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, enter your registered mobile number after opening the app and verify the OTP sent to you. This process replaces the need for a password or email login. You can easily and securely access the app with just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal, then wait for the OTP to be sent after clicking "send". If you don't receive the OTP within the time limit, seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account shifted.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed from earnings made through gaming activities, not from collected bonuses. This means you can only withdraw the money you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app, which includes saving your Aadhar card, UPI information, and bank details. This is a mandatory step to ensure a smooth experience. Your cooperation is appreciated in this matter to facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed in 30 minutes to 3 hours, providing a relatively quick turnaround. However, occasional payment delays may occur, requiring a wait of up to 24 hours to resolve the issue.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn, whereas the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If your request fails, the funds will be added to your wallet within 24 hours. If you don't see the funds after 24 hours, you can contact their care centre for assistance.
Our user-friendly interface ensures effortless navigation, while our cutting-edge security measures guarantee the safety and integrity of your personal information. With multiple deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, you can manage your account with ease and start playing quickly.
At 1ace, the security of your personal and financial information is our top priority. We utilize cutting-edge encryption technology to safeguard your data, ensuring that you can focus on the thrill of the games without worrying about your security. Our state-of-the-art systems employ advanced encryption methods to protect your sensitive information, guaranteeing that it remains confidential and inaccessible to unauthorized parties. As a valued member of the 1ace community, you can expect unparalleled entertainment, generous promotions, and dedicated customer support available 24 hours a day, 7 days a week. Our team of experts is always ready to assist you with any questions or concerns you may have, providing swift and effective solutions to ensure your gaming experience is seamless and enjoyable. By choosing 1ace, you can rest assured that your personal and financial data is in good hands. Our commitment to security and customer satisfaction is unwavering, and we strive to provide an exceptional gaming experience that exceeds your expectations. Join us today and discover a world of entertainment, excitement, and unparalleled security, all under one roof.