1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4350745879
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (one-time password). Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a successful send OTP. If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If you've changed numbers, please submit your updated KYC details via email to facilitate a smooth account transfer. This will help the customer support team complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should fix any issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonuses collected. This means users can access their earnings from playing games, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, linking your UPI, and adding your bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a longer wait time of up to 24 hours. This delay is a rare exception to the app's generally efficient processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account owner. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself has restrictions, but winnings from it do not.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
Easily depositing and withdrawing funds is now a breeze, thanks to our wide range of payment options. Whether you prefer to use a credit or debit card, an electronic wallet, a bank transfer, or even cryptocurrencies, we've got you covered. Our team of dedicated customer support specialists is available 24/7, ready to assist you with any questions or concerns you may have. You can reach out to us via live chat, email, or phone, and we'll be happy to help you resolve any issues quickly and efficiently.
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