1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 1153976606
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, please check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the specified time before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active number. If your number has changed, please send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once you've updated, you can start playing again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal limit compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus amounts. This means you can only withdraw the money you've earned by playing, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card and UPI (Unified Payments Interface) information, as well as linking all your bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, causing a wait time of up to 24 hours. This delay is an exception to the typical speedy process provided by the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings to play games, not to withdraw the bonus itself. Any winnings earned while using the bonus can be withdrawn. The bonus funds are non-withdrawable, but winning amounts are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
At 1ace, the safety and protection of our users are our top priorities. To ensure the security of your transactions, we offer a range of reliable deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. This allows you to make fast and secure transactions with ease. In addition, our dedicated support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Whether you need help with a deposit, withdrawal, or any other issue, our team is here to help you quickly and efficiently. We understand the importance of maintaining the confidentiality and security of your personal and financial information. That's why we use advanced encryption and other security measures to protect your data and prevent unauthorized access. Our commitment to safety and protection extends beyond just our technology and security measures. We also have a team of experts who continuously monitor our systems and processes to identify and address any potential vulnerabilities or issues. At 1ace, we believe that safety and protection should not come at the expense of convenience. That's why we strive to provide a seamless and user-friendly experience for all of our customers, while also ensuring that your transactions are secure and protected.
We recognize the importance of continuous transactions, which is why we provide a range of secure and convenient deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. Our platform is optimized for both desktop and mobile devices, allowing you to access your favorite games at any time and from any location. This means you can play whenever and wherever you want, without being limited by location or device. Our deposit and withdrawal methods are designed to be fast, easy, and secure, giving you peace of mind and ensuring that your transactions are processed quickly and efficiently. With our platform, you can play your favorite games on the go, using your mobile device, or from the comfort of your own home, using your desktop.