1ace

1ace App support

Contact
+91 2282643249

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection and ensure you have a strong signal. After sending the OTP request, wait for a short period and retry if you don't receive the code. If you still encounter issues, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to our customer support team via email for assistance with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app and then you can log in and play. This should allow you to access the updated app without any further problems.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming activities, and not for bonus amounts. This means you can only receive the real earnings from your gaming sessions.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app, including saving your Aadhar card, UPI details, and all relevant bank information. This will help facilitate a smoother and more efficient process. Having all required details saved within the app is a necessary step to move forward.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay may happen occasionally but does not affect the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. The bonus itself cannot be withdrawn, but any winnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you experience issues beyond 24 hours, you can seek assistance from their customer care centre.

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