1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5095077187
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, simply open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely authenticate you, eliminating the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after clicking "send," you can try again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and access the updated features. After reinstalling, you can start playing the app with the new updates.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earnings made through gaming activities, not from bonus amounts. This means you can access the funds you've earned from gaming, but not any additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhaar card, UPI details, and bank information. This will ensure a seamless and secure experience. Failure to do so may hinder your progress in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn itself. Any winnings earned from playing games with the bonus amount can be withdrawn. This means you can enjoy your winnings, but the bonus funds will remain locked for gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
At 1ace, depositing and withdrawing funds is a breeze, thanks to our wide range of secure payment methods, including credit cards, electronic wallets, and bank transfers. We also offer cryptocurrency options for those who prefer digital transactions. Our 24/7 customer support team is always available to assist you with any questions or issues you may encounter, ensuring a smooth and enjoyable gaming experience.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have, ensuring that your gaming experience remains seamless and uninterrupted. Whether you're an experienced player or a newcomer, 1ace offers a welcome bonus and regular promotions to keep the excitement going. Join us today and discover why 1ace is the top choice for online casino enthusiasts!