1ace

1ace App support

Contact
+91 1941956339

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This passwordless login method allows you to easily access the app without needing to remember a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after waiting, you can try clicking "send OTP" again. Alternatively, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you should be able to play without any problems.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only possible for money earned from gaming, not from bonus rewards. The earned gaming balance can be withdrawn at the set minimum threshold.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including linking your Aadhar card and saving your UPI and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours for resolution. This delay can occur when processing payments through the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned while playing with the bonus can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see the status of your withdrawal request. If it's still pending, don't worry, the funds will be added to your wallet account within 24 hours. If you experience any further issues, contact their care centre for assistance.

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