1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5104159207
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to verify your identity, after which you will be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and enjoy playing the app. This process should allow you to access the app successfully.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only redeem the money they've earned from playing, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process that typically takes 30 minutes to 3 hours to complete. However, occasional delays can occur with payments, requiring users to wait up to 24 hours. This delay can disrupt the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned during gameplay using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's not showing, don't worry - funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
What sets us apart is our unwavering commitment to customer satisfaction. Our dedicated 24/7 support team is always ready to assist you with any questions or issues you may encounter, providing prompt and personalized help to ensure your gaming experience is seamless and enjoyable. Furthermore, our thrilling promotions and loyalty programs are designed to reward you generously for your loyalty, with special offers and benefits tailored to your gaming preferences. Whether you're a casual player or a hardcore gamer, we're dedicated to making your experience with us an unforgettable one.
Our friendly platform ensures a seamless navigation, making it easy to explore and take advantage of our gaming offers. We prioritize your convenience and security by offering a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring fast and secure transactions. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns. Our team is committed to providing an exceptional gaming experience, and we're always available to help you with any issues you may encounter. Whether you're a seasoned gamer or just starting out, we're here to support you every step of the way. By joining 1ace, you'll gain access to a vast array of games, including slots, table games, and more. Our platform is designed to be user-friendly and intuitive, making it easy to find the games you love and start playing in no time. At 1ace, we understand the importance of security and transparency, and we're committed to protecting your personal and financial information. Our platform is fully compliant with industry regulations, and we use advanced security measures to ensure your transactions are safe and secure. So why wait? Join 1ace today and start your gaming adventure with us. Our team is ready to welcome you and help you take your gaming experience to the next level.