1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5599812672
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification. Verify the OTP to log in securely, eliminating the need for a password or email. This easy two-step process provides a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To initiate this process, ensure a strong internet connection is available and wait for a stable signal. If the OTP is not received after a certain time, you can try sending it again by clicking "send OTP." If you still encounter issues, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to complete the account transfer process. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing again without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming,excluding bonus amounts. This means users can only withdraw earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for settlement. This delay is a rare exception, but it can impact the overall timing of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games with the bonus amount. This means the bonus itself remains locked in your gaming account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
At 1ace, we understand the significance of convenience and security when it comes to managing your finances, which is why we offer multiple deposit and withdrawal methods. You can choose from credit cards, e-wallets, bank transfers, and cryptocurrencies to fund your account with ease and withdraw your winnings quickly. Our dedicated customer support team is available 24/7 to assist you with any questions or issues, ensuring a seamless gaming experience. Additionally, we offer generous welcome bonuses, regular promotions, and loyalty rewards to our valued players. Join us today and immerse yourself in a world of excitement and opportunity, where 1ace is your premier online casino destination.
The customer support team at 1ace is available 24 hours a day, 7 days a week, providing exceptional service and peace of mind to address any questions or concerns. Whether you're a seasoned gamer or just starting out, our dedicated team is here to help you every step of the way. With our around-the-clock support, you can rest assured that you'll receive timely assistance whenever you need it. Join us at 1ace today and embark on a thrilling adventure through the exciting world of online gaming. Our expert support team is ready to guide you through the process, from setting up your account to navigating the game's features and mechanics. We're committed to providing a seamless and enjoyable experience, so you can focus on what matters most - having fun and making unforgettable memories. At 1ace, we understand the importance of a strong support system, which is why we're dedicated to delivering top-notch service to our customers. Our team is equipped to handle a wide range of issues, from technical difficulties to game-related questions and concerns. We're passionate about helping you get the most out of your gaming experience, and we're always here to lend a helping hand. So why wait? Join the 1ace community today and discover a world of excitement and adventure. Our customer support team is ready to welcome you with open arms, providing the guidance and assistance you need to take your gaming experience to the next level.