1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3500824527
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If you still encounter issues, try clicking the "send OTP" button and waiting for the time period to pass. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and grant you access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earned gaming money, with bonus amounts not being eligible for withdrawal. This allows users to access their earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details through this app, which should include saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to complete within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned using the bonus amount. This means the bonus itself is non-withdrawable, but related winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is still pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
We offer a range of convenient deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and direct bank transfers, ensuring secure and hassle-free transactions. Our commitment to ease and convenience extends to our payment processing, which is designed to minimize delays and maximize efficiency. New members are welcomed with attractive welcome bonuses, providing a boost to their gaming experience. Meanwhile, our loyal players can enjoy exclusive benefits through our VIP program, which offers personalized rewards, cashback offers, and special promotions. This loyalty program is designed to recognize and reward our most valued players, providing a unique and enhanced gaming experience that sets us apart from the competition.
At 1ace, the security and protection of your personal information are our top priority. To ensure the highest level of security, we utilize cutting-edge encryption technology and adhere to strict regulatory standards to safeguard your personal data. This means that your sensitive information is protected from unauthorized access and remains confidential. In addition to our robust security measures, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or issues you may encounter. Our team is committed to providing prompt and efficient support, so you can focus on enjoying the thrill of the game without any distractions. At 1ace, we understand the importance of trust and transparency in online gaming. That's why we've implemented multiple layers of security to protect your personal and financial information. Our state-of-the-art encryption technology ensures that all transactions and communications are secure and tamper-proof. By joining us at 1ace, you can experience the ultimate online casino adventure with peace of mind. Our commitment to security, customer support, and transparency ensures that you can focus on what matters most – enjoying the excitement and thrill of the game. So why wait? Join us today and discover an unparalleled online gaming experience!