1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3464489687
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and this will automatically log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still face issues, click on the "send OTP" option and wait for the timer to expire. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Then, download the latest version from the app store, and you should be able to log in and play without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming, not bonus amounts. This means users can only withdraw money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This variance in processing time is a notable consideration for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money from playing games with the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If the issue still doesn't resolve, contact their care centre for further assistance.
Our platform was designed with user-friendliness in mind, ensuring a seamless navigation experience regardless of whether you're using a desktop or mobile device. To make your gaming experience as convenient as possible, 1ace supports a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. All transactions are processed with encrypted protocols to guarantee the security and integrity of your financial information.
Our friendly website and mobile app ensure that you can enjoy your favorite games at any time and from any location. We prioritize your security and convenience, which is why we offer a wide range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, cryptocurrencies, and bank transfers. This variety of options allows you to manage your account with ease and flexibility. In addition, our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have. Whether you need help with a specific game, have a technical issue, or simply want to know more about our services, our team is always ready to provide prompt and professional assistance. Our commitment to your satisfaction is unwavering, and we strive to ensure that your experience with us is seamless and enjoyable.