1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3564959268
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure your internet connection is stable and strong. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please email your updated KYC details to our customer support system to assist with transferring your account. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device and then download the latest version. This update should resolve the issue and allow you to log in and play without any problems. Once updated, you can access the app and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This ensures seamless integration and verification of your information. Please ensure all necessary details are accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring users to wait for up to 24 hours. This delay can occur when payment processing is slowed, affecting overall transaction time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and not withdrawn by anyone else. Any winnings accumulated from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the money should be transferred to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
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Navigating 1ace is easy with our user-friendly interface designed for both mobile and desktop devices, ensuring you never miss a moment of fun. We also prioritize your convenience with a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrency options. Our dedicated customer support team is available 24/7, ready to assist you with any questions or issues you may encounter. With our efficient and reliable system, you can focus on enjoying your experience without worrying about technical difficulties. Additionally, our team is committed to providing prompt and helpful responses to all your queries, ensuring you receive the support you need to maximize your time on our platform.