1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2048257126
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, ensure your internet connection is stable and strong. Wait for a reliable signal, then click 'send OTP' and wait for the allotted time. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email. This will facilitate the transfer of your account to the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should fix any issues you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money and not applicable to bonus rewards. You can only withdraw the money you've earned from gaming, excluding bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit your KYC (Know Your Customer) details in this app, which includes saving your Aadhar card, UPI (Unified Payments Interface), and all relevant bank details. This is a required step to proceed with the application. By saving this information, you will be able to securely access and manage your account through the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, some users may experience delays with payments, requiring wait times of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform, and not withdrawn. Any winnings from games played using the bonus amount can be withdrawn. This means the bonus earnings are non-withdrawable, but winnings from games played with the bonus are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation, allowing you to explore our diverse selection of games with ease. Security and protection are our top priority at 1ace, and we offer support for various deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, providing flexible and secure transactions. Our dedicated customer support team is available 24/7, ensuring that any issues are resolved promptly and efficiently. To enhance your gaming experience, we offer generous bonuses and personalized promotions that cater to your preferences. Our online casino is designed to provide an exciting and rewarding experience, with a wide range of games to choose from, including slots, table games, and more. At 1ace, we understand the importance of a hassle-free gaming experience, which is why we strive to provide a safe and secure environment for all our players. Our platform is regularly audited and monitored to ensure that all transactions and games are fair and transparent. By joining us today, you'll embark on a thrilling gaming journey that's filled with exciting opportunities, generous rewards, and exceptional customer service. Our team is always available to assist you, providing support and guidance whenever you need it. So why wait? Join us now and start exploring the world of online gaming with 1ace!
We are committed to providing a secure and protected environment for all your gaming needs. Our cutting-edge encryption technology ensures that all transactions and personal information remain safe and confidential. When it comes to transactions, 1ace offers a wide range of deposit and withdrawal methods to cater to your convenience, including credit/debit cards, electronic wallets, and cryptocurrency options. Our advanced security measures ensure that every transaction is processed with the highest level of security and integrity, giving you peace of mind while playing. With 1ace, you can rest assured that your personal and financial information is protected from unauthorized access, and that every transaction is secure and reliable.