1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3572664911
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to initiate the verification process. A one-time password (OTP) will be sent to your number, which you'll need to verify to complete the login. Once verified, you can access the app without needing a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click "send OTP" again after a brief wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and activate your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing. This should fix any problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earned gaming money, and bonus funds cannot be withdrawn. This limits the withdrawal options to funds earned through gameplay, rather than including bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, you must submit your KYC details in the app, which includes saving your Aadhar card, UPI, and bank account information. This is a necessary step to ensure a smooth and secure experience. Please ensure all required details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing is a potential exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, which was initially deposited as a bonus. This means the bonus itself cannot be withdrawn, only winnings generated from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
At 1ace, we are committed to providing a secure and interruption-free gaming environment. To cater to our global audience, we offer support for a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. All of these methods are protected by advanced encryption technologies, ensuring the safety and security of your transactions. Our user-friendly interface, combined with our 24/7 customer support, ensures that your gaming experience is smooth and enjoyable. Our dedicated team is available to assist you at any time, providing prompt and effective solutions to any issues you may encounter. We understand the importance of a seamless and secure gaming experience, and we are constantly working to improve and enhance our services to meet the evolving needs of our players. With 1ace, you can rest assured that your gaming journey will be free from interruptions and that you will receive the support you need to enjoy your favorite games to the fullest.
Embark on an unparalleled adventure in 1ace, where excitement, safety, and innovation come together to create the ultimate online gaming environment. With a focus on providing an exceptional experience for players, 1ace combines the thrill of exploration with the security of a trusted platform, ensuring a seamless and enjoyable journey. Sign up today and discover why 1ace is the go-to choice for gamers worldwide.