1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0190401894
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) received, which will securely authenticate you. This convenient login method eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection. Wait for the signal to stabilize, then click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, send your updated KYC details via email to the customer support team. This will help facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing. This should resolve any compatibility problems and get you up and running again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming activities, not bonus amounts. This means users can access their earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI information, and bank details. This is a crucial step in the process. All required information should be accurately and securely uploaded in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions quickly, typically taking 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay may extend the overall processing time beyond the standard timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings from playing games using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but any profits made from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
We take pride in offering a top-notch gaming service with a secure and fair environment. Our extensive collection of games includes popular slots, poker, blackjack, and roulette, each designed to provide an thrilling and rewarding gaming experience. Our partnership with renowned software providers ensures that our game library is stocked with high-quality titles featuring impressive graphics and smooth performance. From classic favorites to innovative new releases, our diverse selection has something for every player. With our commitment to providing a secure and fair gaming environment, you can focus on what matters most - having fun and potentially winning big.
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