1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0394220974
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This streamlined process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Click "send OTP" and wait for the designated time to pass. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, submit your updated KYC details to the customer support system via email to facilitate account transfer. This will enable a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app from the app store. After reinstalling, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for the money earned from gaming, not for bonus amounts. This means you can withdraw your earnings from gaming activities, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, you must submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure onboarding process. Please ensure that all necessary details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a process time of 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay can prolong the overall process beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn. Any winnings from gaming with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Join our community and take advantage of lucrative bonuses, seasonal promotions, and a rewarding loyalty program. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns you may have. Experience the thrill and excitement of playing top-notch online games with us at 1ace, starting now!
Join 1ace today and take advantage of our generous welcome bonuses, regular promotions, and loyalty rewards, all designed to enhance your gaming experience. With 1ace, the thrill of a high-end casino is just a click away. Our team is committed to providing an exceptional gaming environment, with a wide range of games, exciting promotions, and valuable rewards to keep you engaged and entertained. From the moment you sign up, you'll be treated to a world-class gaming experience, complete with personalized service, fast payouts, and a user-friendly interface. Whether you're a seasoned pro or a newcomer to online gaming, 1ace has everything you need to have an unforgettable experience. So why wait? Join us today and discover the ultimate gaming destination!